Zeacom - call center software
Zeacom has been the leading provider of call center software and enterprise messaging solutions for small and medium sized organizations for over a decade. Zeacoms call center software solutions have enabled more than 1,800 customers globally, to build effective customer relationships and deliver a higher standard of customer service. Zeacoms call center software manages information, improves customer service, and boosts
staff productivity.
Call Center Software Latest News
HD DVD's ''Look and Sound of Perfect'' Now Playing in Europe; HD DVD Players and Movie Content Available for the 2006 Holiday Season; European and Hollywood Studios Show Strong Support for the Format
9/1/2006 10:20:27 AM
Open Solutions Announces Strategic Partnership; Open Solutions joins Ceto's Client Referral Program
8/31/2006 4:06:27 PM
Whiteboard Labs' Tralix(R) Technology Enables Business Processing via Email; Houston Web Company Makes Email a More Powerful Tool
8/31/2006 1:38:27 PM
Exabyte Enters Asset Purchase Agreement with Tandberg Data ASA
8/31/2006 11:00:39 AM
Sennari Works With Hasbro To Develop And Deliver Skill With Prize Games On Mobile Phones
8/31/2006 10:05:27 AM
Twentieth Century Fox Home Entertainment Announces Its First Blu-ray Disc Releases; Available Worldwide In November, Initial Slate Targets The Early Adopter
8/31/2006 9:05:32 AM
MGM Announces Fourth Quarter Blu-ray Releases; USUAL SUSPECTS and WINDTALKERS Hit Stores November 28, BULLETPROOF MONK and ROCKY Debut on December 5
8/31/2006 9:05:32 AM
QCSI Celebrates 12 Years of Success; Year after year, QCSI's award-winning solutions are acknowledged as top market solutions for healthcare
8/31/2006 9:05:30 AM
Intervoice Announces Support for the Eclipse Foundation; Leading Voice Automation Company to Leverage Key Features of the Eclipse Open Source Platform
8/31/2006 8:05:27 AM
CRM Vendor Kyliptix Announces New Director
8/31/2006 5:25:30 AM
Commence Chief Recommends CRM Practices
8/31/2006 5:17:06 AM
Call Center Software - Latest Articles
Proper Contact Center Employee Training Leads to Optimal Environment
Contact center supervisors know that proper employee scheduling is one of the biggest challenges that they face in creating efficient operations. Peaks and valleys in call volume dictate the level of staff required and when those levels fall short. Under these conditions, agents can become rushed and stressed and customer service levels can suffer, thus impacting the bottom line.
8/29/2006
The Best Call Center Customer Care Services Are Achievable With the Right Mix
With workforce management, what sounds like the ideal call center operation, really can be achievable when you know what you need and where to look. It doesn’t necessarily require the outlay of excessive capital, but it does require an understanding of how each element contributes to delivering the best call center customer care services.
8/9/2006
Education execs want English spoken in Cordi schools to lure call centers
BAGUIO CITYBUSINESS-men and university officials agreed on Friday to make English speaking mandatory in all campuses in the Cordillera to attract call center investors to the region.
8/1/2006
Zeacom ContactCenter 4.0 Now Avaya Compliant
Call Center Software provider Zeacom, announced today the compatibility of their ContactCenter 4.0 offering with Avaya's telephony solution, Avaya IP Office 3.1.
7/19/2006
CRM vital in market-driven company
Nowadays, customers are more demanding and have many choices to satisfy their needs and wants. This creates a shift of power from producers to consumers. Therefore, the determining factors to win market battles are a company's ability to gain market knowledge and how fast it converts to differentiated products and services compared to its competitors.
7/5/2006
staff productivity.
Call Center Software Latest News
HD DVD's ''Look and Sound of Perfect'' Now Playing in Europe; HD DVD Players and Movie Content Available for the 2006 Holiday Season; European and Hollywood Studios Show Strong Support for the Format
9/1/2006 10:20:27 AM
Open Solutions Announces Strategic Partnership; Open Solutions joins Ceto's Client Referral Program
8/31/2006 4:06:27 PM
Whiteboard Labs' Tralix(R) Technology Enables Business Processing via Email; Houston Web Company Makes Email a More Powerful Tool
8/31/2006 1:38:27 PM
Exabyte Enters Asset Purchase Agreement with Tandberg Data ASA
8/31/2006 11:00:39 AM
Sennari Works With Hasbro To Develop And Deliver Skill With Prize Games On Mobile Phones
8/31/2006 10:05:27 AM
Twentieth Century Fox Home Entertainment Announces Its First Blu-ray Disc Releases; Available Worldwide In November, Initial Slate Targets The Early Adopter
8/31/2006 9:05:32 AM
MGM Announces Fourth Quarter Blu-ray Releases; USUAL SUSPECTS and WINDTALKERS Hit Stores November 28, BULLETPROOF MONK and ROCKY Debut on December 5
8/31/2006 9:05:32 AM
QCSI Celebrates 12 Years of Success; Year after year, QCSI's award-winning solutions are acknowledged as top market solutions for healthcare
8/31/2006 9:05:30 AM
Intervoice Announces Support for the Eclipse Foundation; Leading Voice Automation Company to Leverage Key Features of the Eclipse Open Source Platform
8/31/2006 8:05:27 AM
CRM Vendor Kyliptix Announces New Director
8/31/2006 5:25:30 AM
Commence Chief Recommends CRM Practices
8/31/2006 5:17:06 AM
Call Center Software - Latest Articles
Proper Contact Center Employee Training Leads to Optimal Environment
Contact center supervisors know that proper employee scheduling is one of the biggest challenges that they face in creating efficient operations. Peaks and valleys in call volume dictate the level of staff required and when those levels fall short. Under these conditions, agents can become rushed and stressed and customer service levels can suffer, thus impacting the bottom line.
8/29/2006
The Best Call Center Customer Care Services Are Achievable With the Right Mix
With workforce management, what sounds like the ideal call center operation, really can be achievable when you know what you need and where to look. It doesn’t necessarily require the outlay of excessive capital, but it does require an understanding of how each element contributes to delivering the best call center customer care services.
8/9/2006
Education execs want English spoken in Cordi schools to lure call centers
BAGUIO CITYBUSINESS-men and university officials agreed on Friday to make English speaking mandatory in all campuses in the Cordillera to attract call center investors to the region.
8/1/2006
Zeacom ContactCenter 4.0 Now Avaya Compliant
Call Center Software provider Zeacom, announced today the compatibility of their ContactCenter 4.0 offering with Avaya's telephony solution, Avaya IP Office 3.1.
7/19/2006
CRM vital in market-driven company
Nowadays, customers are more demanding and have many choices to satisfy their needs and wants. This creates a shift of power from producers to consumers. Therefore, the determining factors to win market battles are a company's ability to gain market knowledge and how fast it converts to differentiated products and services compared to its competitors.
7/5/2006
posted by SBR Blogger at
9:02 AM
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